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WHY EASI?
Easi should be your first choice because Easi delivers results. Our comprehensive approach to managing and executing our work means that our clients can rest assured of success when Easi is on the job.
Our Strength
Easi's strength lies in our ability to manage our processes to consistently produce quality results, while retaining the flexibility and adaptability required by our clients. We realize that our services support our clients' success, and we have demonstrated our ability to deliver success. We have standards and best practices to manage our work, but we excel because we adapt our approach to complement the business processes of our clients.
Key business processes that define Easi's strengths include:
- A practical, proven operations management model that connects requirements to performance using service level agreements, metrics, performance measurement, and incentives.
- A comprehensive new account start-up model developed from years of experience starting new operations in new locations on many different accounts. At start-up, we assure that the people, processes, and technology are ready for success. We will "Make a Difference on Day One."
- A robust, technology-enabled staffing model that puts the right people in the right jobs and equips them for success
- A tiered customer satisfaction program that maintains continuity from proposal to performance. At Easi, the people who make the promises, keep the promises.
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TESTIMONIALS |
| I just want to let you know how much I appreciate Ross Looney’s assistance and quick response for a freezer temperature alarm that went off around midnight Tuesday 7/24/Wednesday 7/25. Ross notified me of the issue, and efforts were put in place so he could access B37. Ross willingly left his home in the “wee” hours of the morning, drove to JSC, accessed the situation of the freezer, and then stocked if full of dry to tie it over until the actual user could take appropriate action a few hours later. Ross is a very competent and dependable colleague. My experience is that he completes all of his assignment with a smile and a kind word for his customers, even if this happens in the middle of the night. Last night was no exception. If I am correct, Ross was actually to be out of the office this week (per his Out of Office e-mail assistant). It appears that he responded, even though he was to be out of the office – very consistent with the outstanding service that Ross chooses to provide. I am very grateful that he is part of the BC team. |
| “Previous & current customers cited Easi’s management as being committed to success, providing excellent customer service and providing a high quality of service, having access to diverse technical and administrative skills, providing effective communications early in the contract, and demonstrating initiative in supporting educational outreach activities.” April 03 Source Selection Statement for Easi award of Life Sciences services at NASA |
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